How does the Buyer decline some of the items sent by the Seller?

The Buyer will need to click the "reject" button on the transaction screen during the Inspection Period. Once rejected, the Buyer can contact the Seller directly to ask if the Seller will allow the Buyer to return partial merchandise. If the Seller agrees, Escrow.com will need to be notified of the agreement. Escrow.com will then send amendment emails to both parties. Escrow.com will make the adjustments and give instructions after the Buyer and Seller have replied to the amendment email.